System Engineer - 100% Remote

Houston, TX

Employment Type: Direct Category: Engineer Job Number: 18481 Work Model: #LI-Remote Internal Reference: #LI-SM1

Job Description

Our client is a national provider of field services with 70+ locations in the continental United States, 6,000+ employees, and over $1bn in annual revenue. They are using technology to build a competitive advantage is a key differentiator their business and key to continued success. They are looking for a capable individual to join our team and help us support and maintain our IT Operations infrastructure environment.

Candidates should be able to draw from their extensive understanding of on-premises and cloud technologies to support the IT infrastructure, solve operational problems, and assist with technical solutions that meet business requirements and promote new initiatives. They need to possess the abilities to work autonomously and effectively alongside other teams to integrate and deliver solutions with an awareness of how these solutions fit into a larger context. The ideal candidate does not necessarily have all the answers, but they know where to find them, and they are constantly looking to learn, grow, and apply new knowledge within the scope of their work.
  Key Responsibilities  
  • Manage IT operations infrastructure.
    • Maintain, monitor, and troubleshoot the operational aspects of the IT infrastructure
    • Develop and execute procedures for optimizing business system performance and capacity
    • In collaboration with the Infrastructure & Security team, evaluate and implement new systems and applications
    • Perform routine maintenance and work with internal and external resources as needed to resolve issues
 
  • Lead or participate in implementation of departmental system projects
 
  • Diagnose and resolve complex system problems
    • Use structured and systematic approach to gather information and identify cause of problem
    • Understand the urgency of the problem and the potential impact on critical business systems and customers
    • Initiate contact with hardware and software vendors as necessary to resolve problems
    • Develop and implement temporary circumventions to be used if immediate resolution is not feasible
    • Ensure that stakeholders are continually kept up to date on progress toward a resolution
    • Write and maintain effective documentation
  • Maintain and develop technical knowledge and skills to support the variety of hardware and software in use in the company
 
  • Participate in revolving 24x7 on-call assignments
Skills and qualifications
Required
  • Expertise in writing PowerShell or a similar object-oriented scripting language (Python, C#, or JavaScript)
  • Proficiency in working with REST APIs to build automation solutions
  • Experience with essential Microsoft 365 components (Azure AD, Exchange Online, Teams, SharePoint, OneDrive)
  • Experience with the Azure ecosystem (PaaS, VMs & VDI, networking, Monitor, Storage Accounts, Resource Manager, Automation)
  • Experience with on-premises Microsoft technologies, including Active Directory, DNS, Group Policy, IIS, System Center, Windows Server, and MDT
  • Excellent troubleshooting skills

Preferred
  • Experience managing VMs using hypervisors (VMWare/Hyper-V)
  • Work experience with any of the major RPM based Linux distributions, including Red Hat Enterprise Linux or CentOS
  • Experience configuring and/or maintaining AD CS or hosted PKI services
  • Experience with Microsoft ADFS and/or Okta identity solutions
  • Experience configuring and maintaining Azure AD Connect synchronization services
  • Familiarity with a load balancing platform (e.g., Kemp, F5 Big-IP) and associated concepts (e.g., GSLB)

Benefits
  • Comprehensive medical coverage
  • Company-paid life insurance
  • Dental coverage
  • Vision coverage
  • Optional life and accident insurances
  • Short and long-term disability
  • 401(k) profit sharing plan
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