Platform Engineer - 100S% Remote

Remote, TX

Employment Type: Direct Category: Engineer Job Number: 18219 Work Model: #LI-Remote Internal Reference: #LI-PF1

Job Description

A $8 billion dollars services company is seeking a Platform Engineer experienced with on-premises and cloud technologies to support the workstation infrastructure with expertise in Endpoint configuration Manager and/or Intune Admin, 365 components (Azure AD, Exchange Online, Teams, SharePoint, OneDrive), Powershell Scripting, and On Prem Microsoft technologies including AD, DNS, Group Policy, Windows Server and MDT, VMWare.   

We are looking for a capable individual to join our team and help us support and maintain our IT Workstation infrastructure.

Candidates should be able to draw from their extensive understanding of on-premises and cloud technologies to support the Workstation infrastructure, solve operational problems, and assist with technical solutions that meet business requirements and promote new initiatives. They need to possess the abilities to work autonomously and effectively alongside other teams to integrate and deliver solutions with an awareness of how these solutions fit into a larger context. The ideal candidate does not necessarily have all the answers, but they know where to find them, and they are constantly looking to learn, grow, and apply new knowledge within the scope of their work.

American Residential Services is an equal opportunity employer. All candidates will be evaluated solely based on merit and, accordingly, all are encouraged to apply without prejudice towards race, color, gender identity and/or expression, sexual orientation, age, marital status, disability, or any other non-merit factor. Key Responsibilities
Manage IT Workstation infrastructure.
Maintain, monitor, and troubleshoot the operational aspects of our current SCCM AD joined model
Develop and execute procedures for moving Workstation management to AzureAD Intune managed
Develop and execute procedures for optimizing business system performance and capacity
In collaboration with the Infrastructure & Security teams, evaluate and implement new systems and applications
Perform routine maintenance and work with internal and external resources as needed to resolve issues
Lead or participate in implementation of departmental system projects

Diagnose and resolve complex system problems
Use structured and systematic approach to gather information and identify cause of problem
Understand the urgency of the problem and the potential impact on critical business systems and customers
Initiate contact with hardware and software vendors as necessary to resolve problems
Develop and implement temporary circumventions to be used if immediate resolution is not feasible
Ensure that stakeholders are continually kept up to date on progress toward a resolution
Write and maintain effective documentation for solutions that are implemented and maintained within the scope of work environment

Maintain and develop technical knowledge and skills to support the variety of hardware and software in use in the company

Expertise in Endpoint Configuration Manager and/or Intune Admin Center and Windows Autopilot
Experience with essential Microsoft 365 components (Azure AD, Exchange Online, Teams, SharePoint, OneDrive)
Extensive experience in writing PowerShell or equivalent object-oriented scripting language
Experience with on-premises Microsoft technologies, including Active Directory, DNS, Group Policy, Windows Server, and MDT
Excellent troubleshooting skills

Preferred Experience managing VMs using hypervisors (VMWare/Hyper-V)
Experience with Okta identity solutions
Experience with online documentation solutions (e.g. Atlassian Confluence)
Experience with centralized and/or cloud managed printing solutions (e.g. PrinterLogic).
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