Orchestrade Support/DevOps Engineer
Houston, TX 77027 US
We are looking for a skilled Orchestrade Support/DevOps Engineer with a strong background in commodities trading. In this role, you will play a crucial part in ensuring the smooth operation of Orchestrade, providing technical support, and optimizing the platform's performance. Additionally, you will contribute to the development and implementation of DevOps practices to enhance the overall efficiency and reliability of their systems.
Provide timely and effective technical support for Orchestrade users, addressing inquiries, issues, and incidents.
Collaborate with clients to understand their specific needs and challenges, offering solutions and best practices.
Implement and manage continuous integration and continuous deployment (CI/CD) pipelines to automate software delivery processes.
Collaborate with the development team to ensure smooth deployment and release processes.
Monitor, analyze, and optimize system performance, ensuring high availability and reliability.
Utilize in-depth knowledge of commodities trading to understand the unique requirements of Orchestrade users in this sector.
Stay abreast of industry trends, regulations, and best practices to provide informed support and guidance.
Work closely with cross-functional teams, including developers, QA engineers, and product managers, to enhance overall system functionality.
Collaborate with clients, understanding their business processes and configuring Orchestrade to meet their specific needs.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience as a Support/DevOps Engineer with a focus on Orchestrade.
Strong understanding of commodities trading, including knowledge of market structure, trade lifecycle, and risk management.
Proficiency in scripting languages (e.g., Python, Shell) and experience with automation tools.
Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
Knowledge of relational databases and experience with MySQL, SQL.
Excellent communication and interpersonal skills.