Join Our Client as an IT Network Administrator and play a key role in maintaining secure, high-performing IT systems. If you’re passionate about troubleshooting, infrastructure support, and delivering reliable technology solutions, this is your opportunity to make an impact. This role plays a critical part in ensuring network stability, system security, and seamless connectivity across the organization while providing hands-on technical support to internal users.
RESPONSIBILITIES
Understand and assist with issues related to administering and maintaining corporate infrastructure, including network connectivity, internet access, and email systems
Support the administration and maintenance of the telephone system, including telephone switches and employee cell phones
Assist with creating new hire telephone and voicemail extensions and routing extensions as assignments change
Provide support for corporate applications, internal servers, and user desktops including troubleshooting, backup, and archiving
Install and enhance computer software and network equipment
Create network and email accounts for new users and set up computers for onboarding
Maintain and update company phone lists and email address books
Respond to troubleshooting calls and emails and document work in tracking systems
Assist in maintaining local and web-based tracking software and provide timely responses to internal clients
Interact professionally with internal clients while maintaining confidentiality
Manage inventory of software licenses, hardware, and IT supplies
Assist with procurement of IT equipment and promote responsible usage
Assist with procurement supporting IT infrastructure including networks, servers, and end-user systems
Ability to troubleshoot connectivity and system issues
QUALIFICATIONS
Knowledge of Microsoft 365, Azure and Entra REQUIRED
2+ years’ experience supporting IT infrastructure including networks, servers, and end user systems
Strong communication skills with a professional and customer-focused approach
Ability to manage multiple tasks and respond in a timely manner
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