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As the IT Manager, you will play a pivotal role in bridging the technical and business aspects of the company’s operations. This hybrid role will oversee technology management across the organization. You will manage relationships with third-party vendors, oversee cloud infrastructure, cybersecurity, technology support and business applications, and ensure systems are optimized for performance, cost-efficiency, and security. This role requires strong leadership, problem-solving skills, and a deep understanding of the trade-offs between performance, cost, and scope. Key Responsibilities:
IT Strategy & Leadership:
Develop and execute IT strategies that align with the business objectives of each company in the portfolio.
Act as the primary IT point of contact for the leadership team, translating business requirements into technology solutions.
Lead IT initiatives, including cloud migration (Azure platform), cybersecurity, data management, and system integrations.
Cloud Infrastructure & Systems Management:
Oversee the management and optimization of cloud-hosted systems, including specialized applications like Spotfire for data analytics, GIS, and SQL-based accounting systems.
Ensure robust system performance for multi-terabyte databases and business applications that interact with complex data.
Manage and improve data flow between applications, cloud platforms, and third-party vendors.
Cybersecurity & Compliance:
Oversee the Implementation and management of cybersecurity strategies to protect the firm’s IT infrastructure, data, and sensitive information, ensuring compliance with SOX and other regulatory requirements.
Lead vulnerability assessments, penetration testing, and IT audits in partnership with third-party cybersecurity auditors.
Develop and maintain disaster recovery (DR) plans and ensure adherence to cybersecurity policies and IT general controls.
Vendor & Relationship Management:
Oversee relationships with third-party service providers, including managed service providers (MSPs), virtual CIOs, and database administrators.
Manage hardware procurement, including evaluating cost-effective solutions for laptops and other technology needs.
Ensure that vendor contracts and services are optimized for cost, service quality, and performance.
Project Management & Business Support:
Manage IT projects, balancing the needs of the business with available resources, scope, and timeline.
Act as a coordinator between IT and business units to ensure IT solutions support business goals and processes.
Drive ongoing improvements in IT systems to enhance operational efficiency and reduce costs where possible.
Team & Process Development:
Develop and lead IT, including vendor management through outsourced partners, supporting growth and operational needs across the portfolio companies.
Provide leadership and mentoring, cultivating intellectual curiosity, and a proactive approach to problem-solving.
Design and improve IT processes to streamline operations and ensure system reliability and scalability.
Qualifications:
Education:
Bachelor’s degree in Information Technology, Computer Science, or a related field. (Advanced certifications or degrees are a plus.)
Experience:
7-10 years of IT management experience, ideally in a complex, multi-business unit environment
Extensive experience with cloud platforms, particularly Azure, and hands-on experience with data-intensive applications, SQL databases, and business analytics tools like Spotfire.
Strong Microsoft platform understanding including O365 and associated tools.
Preferred experience managing third party service providers, IT Service desk, and network operations.
Previous experience with hardware procurement and evaluating cost-effective IT solutions, including non-data-intensive apps in the cloud.
Skills & Competencies:
Strong leadership and management skills, with the ability to translate technical needs into business solutions.
Intellectual curiosity and a proactive, ownership-driven approach to problem-solving and decision-making.
Ability to balance the trade-offs between performance, cost, scope, and response times.
Experience overseeing the management of multi-terabyte databases and integrating applications with cloud environments.
Strong understanding of cybersecurity protocols and risk management strategies.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior leadership and cross-functional teams.
Experience in vendor management, including the evaluation of new solutions and contract negotiations.
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