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Collections Specialist

Houston, TX

Employment Type: Direct Category: Clerical Accounting Job Number: 18872 Work Model: #LI-Onsite Internal Reference: #LI-CS1

Job Description

Position Summary

Our South Houston manufacturing client is seeking a skilled Collections Specialist to join their growing office. The Collections Analyst will be responsible for driving all collections efforts across company operations. Reporting directly to the CFO, this position plays a key role in reducing aging accounts receivable, strengthening customer communication, and ensuring accurate invoice follow-up. The ideal candidate is confident, resourceful, and enjoys building relationships while solving problems professionally.

Key Responsibilities
  • Take full ownership of the collections process, with a focus on reducing AR aged > 60 days.
  • Receive and submit invoices to customers via email or customer portals within two days of shipment.
  • Confirm receipt and approval status of invoices one week after submission.
  • Contact customers with balances > $25K and aged > 30 days to confirm payment timelines and resolve issues.
  • Collaborate with the AR, Sales, and Operations teams to resolve invoice disputes.
  • Run weekly detailed AR reports in Excel; merge and update collections notes.
  • Distribute consolidated aging reports to Management and Sales every Monday.
  • Provide customers with updated invoice summaries, formatted for clarity and ease of review.
  • Lead the first portion of weekly Sales team meetings to walk through aging reports and key customer updates.
  • Coordinate with Accounting to resolve overpayments, credit memos, and account clean-ups.
  • Notify leadership when accounts become at risk or non-collectible.
  • Deliver a daily recap of collections activities and open items directly to the CFO.

Qualifications & Skills
  • 2+ years of experience in accounts receivable or collections, preferably in a B2B or construction-related environment.
  • Strong phone and email communication skills; confident speaking with customers and internal stakeholders.
  • High attention to detail and above-average problem-solving abilities.
  • Self-motivated and capable of working independently to manage time and priorities.
  • Proficient in Microsoft Excel; knowledge of Microsoft Dynamics 365 Business Central is a plus.
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