A Houston-based, privately held software company dedicated to building solutions that improve how businesses operate is hiring a Business/Product Analyst to connect customer needs with software development. With a strong focus on innovation and user experience, you will partner closely with customers to deliver meaningful, high-impact technology.
ABOUT THE ROLE
Our Client is seeking a Business/Product Analyst who can serve as the critical link between customer needs and software development. This role focuses on deeply understanding user workflows within HR, payroll, and benefits systems, identifying opportunities for product enhancement, and translating insights into clear, actionable requirements that align with product strategy.
You will contribute not only to requirement definition but also to product discovery, feature prioritization, and continuous improvement of core platform capabilities.
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RESPONSIBILITIES
Translate business needs into clear, well-structured requirements that guide development
Define feature functionality from both user experience and product capability perspective
Evaluate and balance customer requests with system capabilities and long-term product strategy
Partner with customers and internal stakeholders to understand business processes, challenges, and objectives
Analyze user interactions to identify inefficiencies, friction points, and opportunities for improvement
Ask insightful, probing questions to uncover root causes and edge cases beyond initial requests
Develop functional designs that connect product vision with scalable technical solutions
Document workflows, edge cases, and expected system behaviors with clarity and precision
Create wireframes, mockups, and process diagrams to support solution design
Collaborate closely with development teams to ensure requirements are complete, accurate, and actionable
Break down complex features into manageable user stories or work items
Provide ongoing clarification and support to developers throughout the development lifecycle
Validate that delivered solutions meet intended functionality and deliver a strong user experience
Work with QA to establish clear acceptance criteria and comprehensive test scenarios
Gather user and stakeholder feedback to continuously refine and improve solutions
QUALIFICATIONS
Strong analytical and problem-solving skills
Ability to understand complex systems and workflows
Experience working directly with customers or end users
Excellent communication skills with the ability to translate between business and technical teams
Ability to clearly define solutions without requiring deep technical expertise
Strong ability to articulate detailed specifications
PREFERRED QUALIFICATIONS
Experience in payroll, HR, or benefits systems
Experience working within a software development environment
Familiarity with Agile or similar development methodologies
Experience ontributing to product discovery, roadmap planning, or feature prioritization
Experience developing process flows, business rules, and functional designs
Experience producing wireframes or mockups
WHAT SUCCESS LOOKS LIKE
Engineering teams receive high-quality, actionable requirements with minimal ambiguity
Customers feel their needs are well understood and accurately translated into solutions
Features are well defined and thought out prior to development
Reduced back-and-forth and rework during the development lifecycle
The product evolves in a way that balances customer needs, compliance requirements, and long-term scalability
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