ABOUT OUR CLIENT
Our Downtown client is a mission-driven organization committed to providing outstanding service and support to the community. They are seeking a bilingual professional who thrives in a fast-paced environment and can create a welcoming first impression for all visitors and stakeholders.
ABOUT THE ROLE
Our Client is seeking a bilingual Receptionist to join their front office team. As the first point of contact for visitors, clients, and staff, this role is essential in delivering exceptional customer service, maintaining a professional reception area, and supporting administrative, cashiering, and mailroom functions.
RESPONSIBILITIES
Greet and welcome visitors with a professional and courteous demeanor
Provide information on programs and services while directing clients and guests to appropriate staff or departments
Manage visitor check-in procedures, including sign-in and issuing visitor badges
Operate a computerized telephone system to answer, route, and record messages promptly
Facilitate clear communication across the organization through accurate call handling
Perform clerical duties such as photocopying, filing, and data entry
Process incoming and outgoing mail, including sorting, distributing, and postage management
Assist with organizational mailings and special administrative projects
Accept and log incoming packages and deliveries, ensuring accurate tracking and distribution
Maintain an organized and professional reception and mailroom environment
QUALIFICATIONS
High School Diploma or equivalent
Minimum of 2 years of experience in a high-volume receptionist or front desk role
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