Explore roles with top companies across Texas and nationwide.
So sorry, this position is no longer available.
Please go ahead and submit your application. We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
ABOUT OUR CLIENT
Our Client, a prestigious law firm, is seeking a dynamic Operations Manager to support the firm’s day-to-day efficiency and contribute strategically to future growth. This role reports directly to the Chief Operating Officer (COO) and plays a critical role in optimizing processes, overseeing key administrative functions, and ensuring smooth firmwide operations.
ABOUT THE ROLE
The Operations Manager will serve as the firm’s Salesforce administrator, manage bonus administration, and lead operational initiatives that enhance efficiency and productivity. This is a strategic position requiring strong analytical skills, project management expertise, and the ability to partner with leadership on high-impact initiatives.
RESPONSIBILITIES
Administer and optimize Salesforce, including customization, reporting, user training, and data integrity
Develop and implement Salesforce training programs to improve adoption and utilization
Oversee bonus administration, including payout calculations, performance tracking, and policy alignment
Identify and implement process improvements across operational workflows to enhance efficiency and reduce costs
Collaborate with IT vendors and internal teams to evaluate and implement new technologies and systems
Manage facilities operations and vendor relationships to ensure a professional and productive work environment
Evaluate and oversee relationships with external vendors for cost-effectiveness and service quality
Prepare and present operational reports and key metrics to the COO and leadership
Lead and manage cross-functional projects, ensuring timely delivery within scope and budget
Assist in policy development, communication, and firm-wide implementation
Foster collaboration across departments to improve communication and operational alignment
Provide direct support to the COO on strategic and operational initiatives, including ad hoc projects
QUALIFICATIONS
Bachelor’s degree in Business Administration, Operations Management, or a related field
Master’s degree preferred
Minimum 5 years of progressive operations management experience, preferably in professional services
Law firm experience highly desirable
Proven Salesforce administration skills, including configuration, customization, reporting, and user training
Experience administering and managing bonus programs
Strong knowledge of process improvement methodologies such as Lean or Six Sigma
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent project management skills with the ability to manage multiple priorities and deadlines
Exceptional analytical, problem-solving, and decision-making abilities
Strong communication, interpersonal, and presentation skills
Ability to maintain confidentiality and exercise sound judgment
Discover exciting job opportunities in the vibrant region around Houston, Texas! Known for its thriving economy, diverse industries, and endless growth prospects, Houston offers an enticing landscape for career-minded individuals. With world-class museums like the Museum of Fine Arts and a rich culinary scene showcasing Tex-Mex delights, BBQ joints, and food trucks serving up local flavors, Houston is a melting pot of culture and creativity. Home to the renowned Space Center Houston, the historic Astrodome, and professional sports teams like the Rockets and the Astros, this region exudes energy and excitement. Embrace the charm of this dynamic area while exploring job listings that could lead you to a fulfilling career right here in Houston!
Are you sure you want to apply for this job?
Please take a moment to verify your personal information and resume are up-to-date before you apply.
